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Hilariously Accurate Analogy Of What IT Techs Deal With Daily

September 6, 2012 | 5 Comments » | Topics: LOL

it

by greet_the_sun 

I’ve actually been using the cars analogy for a couple months now and I think it’s very fitting. Imagine if you were a mechanic who owned an auto shop and your average customer call went something like this:

Customer: My car isn’t working and I need you to fix it immediately, this is an emergency

Mechanic: Alright sir what seems to be the problem?

Customer: I don’t know, I tried to use my car on friday and it didn’t work, now it’s monday and I need to get to work and I can’t and this needs to be fixed right now.

Mechanic: Can you start the car? Can you even get into your car? Does it make any sounds when you try to start it? Are all 4 tires there?

Customer: I don’t know, I don’t know what any of that stuff means, I tried to get to work and it wouldn’t let me and you need to fix it now because you changed my oil 6 months ago.

Mechanic: Alright well what kind of car are you driving?

Customer: I don’t know, a green one, why does that matter?

Mechanic: Please take a look at the back of your car and see if there are any letters or numbers that would indicate a vehicle model or manufacturer

Customer: Ok, my car is a SV2 87K.

Mechanic: No sir that’s your license plate. My records indicate that you drive a Nissan Altima, can you confirm that the key you’re using to try and get into this car says Nissan on it?

Customer: My key says Lexus but I don’t see how that makes a difference, I’ve been using this key on this car for years and it’s always worked, what did you do to my car?

(via)

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  • http://www.facebook.com/profile.php?id=100003379956812 Daniel Chenault

    The ability to connect remotely to a machine, either with an installed agent or sending the user to a webpage that gives control, made my life so much easier.

    • Guest

      Yes, that does help, but it is still pretty bad…. All the time I may ask someone to close an application and next you hear “Ok, I will restart my pc now” ….. x_X …. no no no.

    • Guest

      Yes, that does help, but it is still pretty bad…. All the time I may ask someone to close an application and next you hear “Ok, I will restart my pc now” ….. x_X …. no no no.

    • Guest

      Yes, that does help, but it is still pretty bad…. All the time I may ask someone to close an application and next you hear “Ok, I will restart my pc now” ….. x_X …. no no no.

    • Guest

      Yes, that does help, but it is still pretty bad…. All the time I may ask someone to close an application and next you hear “Ok, I will restart my pc now” ….. x_X …. no no no.




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